Copernicus System Operations Engineer (2 positions)

We are looking to further enhance our team by adding a

Copernicus System Operations Engineer (2 positions)

You will be based initially for 2 years at our client’s headquarters in Darmstadt, Germany. Extension of a further 2 years may be possible. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities.

Your Tasks:

The SO Engineer shall perform tasks related to system operations and engineering:

  • For Copernicus Sentinel-3 mission: for routine Sentinel-3A operations, as well as for the commissioning phase for Sentinel-3B leading to the routine operations phase for the dual satellite system.
  • For the Copernicus Sentinel-6/Jason-CS mission: build up for operations expected to start from mid 2019 leading to commissioning and then routine operations of S6

The engineering service shall cover the following requirements:

System Operations:

The SO Engineer shall perform system operations, including:

  • Scheduling and coordination of daily operations;
  • Monitor the status of the end-to-end mission and perform daily checks to confirm nominal status and performance;
  • Contribute to the data ingestion, processing and distribution of auxiliary files and products;
  • Perform anomaly investigations;
  • Provision of support, as required, to critical and/or special operations;
  • Contribute to the design, development, documentation and maintenance of specific tool/scripts identified from operational needs;
  • Provide expertise in operational ground segment operations;
  • Contribute to raising, processing and coordinating anomalies, their documentation, investigation, classification and resolution/mitigation, including participation in relevant Anomaly Review Boards;
  • Contribute to coordination and implementation of ground segment modifications, including their documentation, approval, implementation, testing and training, including participation in Change Review Boards, as well as TRR, TRB, ORR as needed;
  • Contribute to the operations boards, technical meetings, formal reviews, and scheduling and planning coordination meetings;
  • Participate in system operations team meetings and associated activities and reviews where required.
  • Provide on-call support, on an “as needed” basis. This will be coordinated with the service manager through the normal on-call process;
  • Provide training, through written materials, practical demonstrations and presentations, to other parties involved in Operations (including controllers, analysts and engineers);
  • Undertake training identified as necessary to become familiar with the system and be able to perform their tasks;
  • Contribute to any other tasks needed to support or restore operations as specified by the System Operations team leader.

Operational Monitoring and Reporting

The SO Engineer shall:

  • Contribute to the design, development, documentation and maintenance of tools that provide production statistics reports and support the monitoring and operations of the mission production and dissemination and related auxiliary dataflows, as requested;
  • Contribute to the generation of the Copernicus KPIs and joint Client-to-partner service level statistics, as needed, including their computation;
  • Contribute to reporting against KPIs and of anomalies to the Central Operations Morning Meeting;
  • Contribute to the monitoring and reporting of the overall end-to-end mission performance of the Copernicus missions including gathering related statistics on a daily, weekly, monthly and quarterly basis;
  • Contribute to the generation of reports, as necessary.

Operational Documentation

The SO Engineer shall:

  • Contribute to the generation, maintenance and update of system-level operations related design, user documentation, procedures or operations guides, for example as a result of a system update or a validation activity, in accordance with the established Client Operations Department configuration management and quality assurance practices;
  • Perform operational validation of the operational procedures and coordinate specific operational validation test (OVT) campaigns, resulting in new or updated operational documentation;
  • Provide expertise to the update of other inter-organisation documentation, including but not limited to Joint Operations Rules and Procedures (JORP) or Operational Interface Control Documents (OICDs), Interconnection Security Agreement (ISA).

Interface with other teams and partners

The SO Engineer shall

  • Liaise and coordinate as required with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations (through procedure and operations guide updates, configuration changes, database or user interface changes etc.);
  • Liaise and coordinate as required with the spacecraft operations teams to ensure the continuity and optimisation of spacecraft monitoring and control activities (through procedure and operations guide updates, configuration changes, database or user interface changes etc.);
  • Liaise and coordinate the system-level aspects for generating, reviewing and maintaining any Requests for Instrument Operations (RIOs) or Special Operations Requests (SORs) in coordination with the other operational teams;
  • Liaise and coordinate as required with external operational partners and service providers to ensure optimised performance, including participating in the definition and implementation of any changes and joint anomaly resolution;
  • Liaise and coordinate as necessary with other service providers.

Evolutions of the Ground Segment Systems

The SO Engineer shall:

  • Acquire and maintain an operational view of the ground segment, as well as a system-wide understanding of its interfaces with multi-mission elements (MMEs) and external interfaces;
  • Review any planned changes or evolutions to the system configurations for the ground segment to assess potential operational impacts;
  • Interface with teams responsible for the implementation of system upgrades to support major operations projects, including System Mid-Term Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrades;
  • Liaise and coordinate as required with the maintenance teams in support of engineering changes to the ground segment;
  • Liaise as required with the security teams in support of security related changes;
  • Participate in the operational validation of system upgrades and evolutions, both standalone and in the context of an overall ground segment;
  • Contribute to the integration and validation of components deliveries, as well as implementation of new products, including configuration control activities.

 Operations Build up

The SO Engineer shall:

  • Support the operations build up;
  • Contribute to validation campaigns, including operations validation tests, participating in the co-ordination, planning and execution of these campaigns as needed, including TRRs/TRBs/FATs/OSATs/ORR, etc for ground segment components and operations;
  • Participate to commissioning reviews and commissioning operations to ensure smooth handover from the commissioning phase to nominal operations;
  • Participate and coordinate the joint test campaigns with the operational partners during the operational build up phases of Sentinel-3B (LEOP, commissioning, SIOV, Ramp-up) and Jason-CS/Sentinel-6;
  • Follow Client processes and working practices. This implies participation in daily operations coordination meetings and daily technical reporting via Client tools.


Your Profile:

Knowledge and experience with the following is considered essential, each key person shall have:

  • A university degree (or equivalent) in a discipline relevant to the job profile;
  • At least 3 years’ experience of the system operations and monitoring of real-time, complex, satellite instrument data processing systems, as well as demonstrated experience in planning and coordination of operation build up activities;
  • Demonstrated experience of the definition, development, integration, acceptance testing and operation of flight and mission operations and data systems
  • Demonstrated experience with UNIX/Linux operating systems;
  • The ability to communicate effectively in English (verbally and written);
  • The ability to conduct all activities in an orderly and disciplined manner and shall be able to work under pressure and with a minimum of supervision.

Furthermore, it would be highly desirable for the key person to have experience with or knowledge of some of the following:

  • Development and maintenance of operational procedures and/or configuration data;
  • Experience with data analysis software packages such as MATLAB;
  • Scripting languages and databases (e.g. Perl, Python, shell, Oracle);
  • Some experience with definition and development of test tools and generation of test data sets;
  • System requirements management and functional/architectural modelling, with support of tools (e.g. DOORS);
  • Configuration Control processes and tools;
  • Familiarity with ECSS and CCSDS standards related to space-to-ground interfaces and applicable to Satellite Monitoring & Control Systems: Packet Telemetry and Telecommand standards, PUS (Packet Utilisation Standard), etc.


REFERENCE: 18-216088

LOCATION: Darmstadt, Germany

CONTACT: This email address is being protected from spambots. You need JavaScript enabled to view it.

CLOSING DATE: 24th May 2018

MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies.