System Operations Engineer

We are looking to further enhance our team by adding a

System Operations Engineer

You will be based at our client’s headquarters in Darmstadt, Germany. In this large European Agency you will find an excellent and modern working environment with challenging tasks and responsibilities.

Your Tasks:

As a member of Real-Time Services and System Operations (RSO), the Key Person shall provide support to the operation of the Jason-2 and 3 satellites and SARAL satellite.

Main duties will include:

  • Contribute to Jason-2 & -3 and SARAL operations, as well as to the operational documents’ updates for all these missions;
  • Providing mission performance statistics as needed, Jason-2 & -3 and SARAL missions;
  • Contribute to the overall planning of the operational activities of the Jason-2, -3 and SARAL elements in coordination with the teams responsible for the evolutions of the system and with external partners; providing inputs to the planning and scheduling weekly meetings; 
  • Definition of key parameters for monitoring and reporting service performance for these missions. Configuration of the monitoring tools, including SMART Viewers. Regular monitoring of service performance and preparation of periodic performance reports; update of the reports to include the new services;
  • Preparation of training material, and conduct training for the engineers, analysts and controllers’ teams for these missions;
  • Contribute to anomaly investigation and monitoring of the close out of anomalies for these missions; support anomaly review board meetings;
  • Coordination of operational activities with the Partner Organisations for the Jason-3, Jason-2, and SARAL missions (NASA/JPL, NOAA, CNES, EC).

The role comprises a range of tasks including the provision of support to the routine operation of the LEO & GEO ground segments, as well as their evolution to include new programmes and system operations.

The Key Person will be responsible for the definition and/or maintenance of the routine operations procedures pertaining to system operations and the interfaces of the key systems within the ground segment, in accordance with the established Client Operations Department configuration management and quality assurance practices.

The Key Person will acquire and maintain a System-wide view of the Client ground segments.

The Key Person will review any planned changes to the system configurations for LEO and GEO ground segments and support the investigation of anomalies encountered through the routine system and ground segment operations.

The Key Person will provide support to the development and operations preparation for recurrent satellites in existing operational programs, and for future operational programs now in development.

The key person will interface with project teams on the implementation of system upgrades to support major operations projects, including System Mid-Term Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrade.

The Key Person will perform the following routine operations tasks:

  • Definition and maintenance of system operations procedures, including System and ground segment procedures and operations guides;
  • Liaison with the spacecraft operations team to ensure the continuity and optimisation of spacecraft monitoring and control activities;
  • Liaison and coordination with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations (through procedure and operations guide updates, configuration changes, database or user interface changes etc.);
  • Interface and coordination with thesystems maintenance teams and industry representatives to ensure optimised performance, including participating in the definition and implementation of any changes;
  • Provision of support to operational ground segment analyses;
  • Provision of stand-by/on-call support as system operations engineer, on an “as needed” basis. This will be coordinated through the normal on-call process;
  • Provision of support, as required, to critical operations;
  • Processing and coordination of system anomalies, their documentation, investigation, classification and resolution/mitigation, including participation in Anomaly Review Boards;
  • Participation in technical meetings, formal reviews, and scheduling and planning meetings;
  • Processing and coordination of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards;
  • Support to, and participation in, the functional verification and operational validation of system upgrades and evolutions, both standalone and in the context of an overall ground segment.
  • Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team.


Your Profile:

In addition to having a university degree (or equivalent) in a relevant technical discipline, the

Key Person shall have the following mandatory attributes:

  • At least five years’ experience of System Operations in a real-time spacecraft operations environment;
  • At least three years’ work experience defining and implementing the verification and validation of ground segment systems;
  • At least three years’ work experience defining, development, integration, acceptance testing and operation of mission data systems.

Experience of the following would be a distinct advantage:

  • Earth Observation ground segments;
  • Project and technical management / coordination.
  • Experience of communications systems operations;
  • Experience of operations security;
  • Experience in business continuity techniques and associated system operations;
  • Experience in the operations preparation and routine operations of Geostationary (‘GEO’) and Low Earth Orbit (‘LEO’) satellite systems;
  • Experience of coordination of systems development and upgrades within a 24/7 operations environment;
  • Familiarity with ECSS and CCSDS standards related to space-to-ground interfaces and applicable to Satellite Monitoring & Control Systems: Packet Telemetry and Telecommand standards, PUS (Packet Utilisation Standard), etc.;
  • Windows & Linux operating systems;
  • Experience in leading a small team of engineers.

While the official languages are English and French, the working language for the position is English and therefore the Key Person must be able to work effectively in this language.


REFERENCE: 15-795950

LOCATION: Darmstadt, Germany

CONTACT: This email address is being protected from spambots. You need JavaScript enabled to view it.

CLOSING DATE: 28th February 2019

MOLTEK has been serving the space and aerospace industries since 1995, providing international consultancy services for a wide variety of clients from private and public corporations to national and international authorities and agencies.